- Definition and Role:
- An FNO (Fixed Network Operator) is a type of telecommunications service provider that operates a fixed-line network infrastructure.
- Unlike mobile networks, which rely on wireless communication, FNOs focus on wired infrastructure.
- Fiber Optic Infrastructure Deployment:
- FNOs are responsible for laying down the fiber optic infrastructure in a given region.
- They perform the following tasks:
- Trenching and Laying Cables: FNOs dig trenches and lay fiber optic cables underground or alongside streets.
- Fiber Boxes Installation: They install Fiber Distribution Boxes (also known as Fiber Distribution Hubs) outside boundary walls. These boxes serve as connection points for individual premises.
- ONT Installation: Once a customer orders fiber connectivity, FNOs install Optical Network Terminals (ONTs) within the customer’s residence. The ONT connects the fiber line to the customer’s router.
- Fiber Network Maintenance: FNOs maintain and repair the fiber network infrastructure to ensure uninterrupted service.
- Examples of FNOs:
- In South Africa, several FNOs operate in different regions:
- Octotel
- Frogfoot
- Openserve
- Vumatel
- In South Africa, several FNOs operate in different regions:
- ISP vs. FNO:
- ISP (Internet Service Provider):
- ISPs are the service providers from whom customers order their fiber packages and data.
- They handle day-to-day management of the customer’s fiber line.
- Responsibilities include addressing technical issues, ensuring agreed-upon speeds, and minimizing downtime.
- ISPs sell internet packages using the fiber networks built by various FNOs.
- Example: RSAWEB is an ISP.
- FNO (Fiber Network Owner):
- FNOs own and manage the fiber optic connectivity infrastructure.
- They install and maintain their own fiber network.
- ISPs utilize FNOs’ infrastructure to provide customers with internet connectivity solutions.
- ISP (Internet Service Provider):
- Checking Fiber Availability:
- To find out if your area already has fiber installed, contact your ISP.
- Some ISPs offer live map search functions where you can enter your address to check if your area is fiber-ready or awaiting FNO installation.
- Choosing an ISP:
- When ordering fiber, choose an ISP that not only offers competitive package prices but also provides additional value.
- Consider factors like free installation, router quality, referral bonuses, and customer support.
What is FNO (Fixed Network Operator)

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