What is CUG (Closed user group)

  1. Definition:
    • A Closed User Group (CUG) refers to a specific group of users who have exclusive access to a particular communication network or system.
  2. Telecommunications Context:
    • In the telecommunications industry, CUG members can only make and receive calls within the user group.
  3. Benefits and Use Cases:
    • Enhanced Security: By limiting access to authorized members, CUGs prevent unauthorized users from connecting to the network.
    • Cost Savings: CUGs allow free or reduced-cost communication within the group, making it economical for businesses, organizations, or communities.
    • Privacy: Members can communicate confidentially within the closed network.
    • Business Applications: CUGs are commonly used in corporate environments, government organizations, and community groups.
  4. Example Scenario:
    • Imagine a company with a large sales team. The company sets up a CUG for its sales representatives.
    • Within this CUG, salespeople can call each other without incurring additional charges.
    • Calls to external numbers (outside the CUG) are billed separately.


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